Terms of Service

Effective October 8, 2026Operated by Upside

These Terms govern the rights, obligations and responsibilities between Upside (upside.kr, the "Company") and users of the temporary email service "LT's Email Workshop" (with.lt, the "Service"). By using the Service, you agree to these Terms.

This English text is provided for convenience. If it differs from the Korean version, the Korean version prevails.

Article 1 (Definitions)

1. "Service" means all features provided by the Company, such as creating temporary email addresses, receiving and viewing mail, and email forwarding.
2. "Temporary email address" means a disposable address created by the Service that is valid only for a limited time.
3. "User" means anyone who uses the Service under these Terms, including guests who use it without signing up and registered members.
4. "Paid services" means features the Company provides for a fee, such as subscription plans (Basic, Premium) and email address purchases.

Article 2 (Effect and changes)

1. These Terms take effect when posted on the Service.
2. The Company may change these Terms to the extent it does not violate applicable law. It will give notice at least 7 days before the effective date (30 days for changes unfavorable to users) through a notice in the Service or an update to this page.
3. Users who do not agree to the changed Terms may stop using the Service and request to close their account. Continued use after notice means you agree to the changed Terms.

Article 3 (What the Service provides)

The Company provides the following features, which may be added to, changed or discontinued for operational reasons.

• Instant creation, copying, deletion and re-creation of temporary email addresses
• Automatic reception, viewing and download of emails and attachments (within technical limits)
• New mail notifications (where supported by the browser)
• Custom address creation and change, and restoring a previous address (paid)
• Automatic email forwarding (paid subscribers)
• Purchase of paid email addresses and permanent storage
• Use-case guide pages and a list of free temporary domains

Article 4 (Nature of the Service and things to keep in mind)

1. The Service is receive-only. It does not offer sending mail from temporary email addresses.
2. Temporary addresses and received mail are kept for 60 minutes by default and then deleted from our server. If you extend, they are kept until the extended time. Deleted mail and addresses cannot be recovered. Paid email addresses and favorited messages are kept until you delete them or close your account.
3. Received email may technically be exposed to system administrators or third parties, and anyone who knows an address can read the mail sent to it. The Company does not guarantee confidentiality of mail content.
4. You must not use temporary addresses to register important accounts (financial services, public institutions, major portals and the like) or to receive sensitive information such as passwords and authentication details. You are responsible for any problems caused by doing so.
5. Some external services block or delay sending to temporary addresses. The Company does not guarantee that an external service will send mail or accept the address.
6. Domains offered in the free service may be changed or removed without notice.

Article 5 (User obligations and prohibited acts)

You must comply with applicable law and these Terms, and must not do any of the following.

• Use the Service for illegal activity or crime
• Send spam or engage in phishing, fraud, threats, harassment or other conduct that harms others, or use temporary addresses for that purpose
• Infringe the privacy, copyright, reputation or other rights of others
• Falsely pass legitimate verification procedures such as eligibility, affiliation, age or identity checks
• Access the Service abnormally with automated scripts or bots, or bypass usage limits and security measures
• Interfere with the normal operation of the Service or threaten system security
• Resell the Service or use it in bulk for commercial purposes without the Company's prior consent

Article 6 (Abuse reports and actions)

1. If you find abuse through the Service, such as spam, fraud, illegal content or rights infringement, please report it to abuse@lt.al. Send general inquiries and refund requests to with@lt.al.
2. Please include the following so that we can handle the report.
   • The temporary email address or domain concerned
   • The date, time and details (the full headers or original of the mail you received, screenshots and other evidence)
   • A contact address for our reply
3. When we receive a report, we verify the facts and, where necessary, may take the following actions without prior notice.
   • Blocking reception for the address and deleting its mail
   • Restricting use of the domain
   • Restricting a user's use of the Service, suspending or terminating an account
   • Cooperating with investigative or other authorities as required by law
4. Where a violation of these Terms is evident or required by law, the Company may access or delete mail content to the extent necessary. However, the Company has no duty to monitor all mail in advance.

Article 7 (Paid services and payment)

1. Types: Paid services are offered as subscription plans (Basic, Premium) and one-time products (email address purchase). The details, price and period of each product are shown separately at purchase.
2. Payment processing: All payments are processed by the authorized payment provider Paddle.com Market Ltd ("Paddle"). Paddle is the Merchant of Record for the Service and handles payments, tax collection and refunds.
3. Renewal and cancellation: Subscription plans renew automatically each billing period (monthly or yearly) unless you cancel. You can cancel at any time on the subscription management page and keep using the Service until the current billing period ends.
4. Price changes: The Company may change prices and will give at least 30 days' notice by email or a notice in the Service. Changed prices apply from the next billing period.

Article 8 (Refunds)

1. Principle: Because the Service is digital, and unless applicable law provides otherwise, withdrawal and refunds are limited once payment for a paid service is complete, for reasons such as a change of mind, non-use or using only part of the period.
2. Exception: If it is objectively confirmed that, because of a clear and direct technical defect of the Company, you could not use the purchased feature at all during the period of use, you may request a refund within 7 days of the problem occurring by emailing with@lt.al with payment information (such as the transaction ID) and supporting materials. The Company reviews the request and, only where its fault is clear, decides on a refund in accordance with internal rules and applicable law.
3. Processing: Refunds are processed through Paddle, and external fees incurred in the payment process may be deducted. It may take up to 14 business days.
4. Cases that do not qualify for a refund:
   • Scheduled maintenance or temporary outages (whether or not announced in advance)
   • Temporary restrictions while minor errors are fixed
   • Inability to use the Service because of your internet environment or device
   • Cases caused by the nature and limits of the Service described in Article 4
   • Cases where you chose not to use the Service, and other cases caused by you or not attributable to the Company

Article 9 (Changes to and suspension of the Service)

The Company may change or suspend all or part of the Service for operational or technical reasons, and will give advance notice where possible when users are significantly affected. The Service may be suspended without notice for unavoidable reasons such as natural disasters, outages or interruption of external services.

Article 10 (Intellectual property)

1. Rights in the Service's screens, design, logo, software and the like belong to the Company, and users may not copy, distribute or modify them without the Company's consent.
2. Rights in received emails and attachments belong to the sender or the rightful owner, and the Company does not use them except to provide the Service.

Article 11 (Limitation of liability and disclaimer)

1. The Service is provided "as is" and "as available", and the Company makes no express or implied warranty of any kind, including merchantability, fitness for a particular purpose and non-infringement.
2. Unless there is intent or gross negligence, the Company is not liable for any direct, indirect, incidental or consequential damages arising from the loss, delay, deletion, alteration or exposure of email, data loss, service interruption, system errors, virus infection and the like.
3. The Company is not responsible for the accuracy, reliability or legality of third-party content accessible through the Service, such as advertisements and the content of received emails.
4. A user who harms the Company or a third party by violating these Terms is liable to compensate for the damage.

Article 12 (Governing law and jurisdiction)

These Terms are governed by the laws of the Republic of Korea. If a dispute arises between the Company and a user in connection with the Service, the parties will try to resolve it by agreement, and if no agreement is reached, either may bring the matter before the competent court under applicable law.

Contact

For questions about these Terms, write to with@lt.al. To report abuse, write to abuse@lt.al.